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The IKEA Home Stuff Project

The group is known for its designs for appliances and furniture, and it is also known for its simplicity. The firm is known for its attention to cost control, operational details, and continuous product development that has allowed it to lower its prices by an average of two to three percent. The first part of the sequence involves going through the furniture showrooms.

The customer collects a shopping cart and goes to an open-shelf "Market Hall" warehouse for smaller items, then goes to the self-service furniture warehouse to collect previously noted showroom products in flat pack form. They are sometimes told to collect products from an external warehouse on the same site or nearby after purchase. Customers pay for their purchases at a cash register.

Not all furniture is stocked at the store level, such as the sofa colors that need to be shipped from a warehouse to the customer's home. The layout of the showroom is the same as the marketplace and self-service warehouse downstairs. Some stores have separate warehouses that allow more stock to be kept on-site.

In areas where the cost of land is less than the cost of building a 2-level store, single-level stores are more likely to be found. Large quantities of stock can be accessed throughout the day in some stores with dual-level warehouses. The largest of the company's wood-based products is located in Southern Poland.

Over 16,000 employees work in 50 sites in 10 countries to make 100 million pieces of furniture each year. The furniture is made from the hardwood alternative particle board. The company's sole supplier is a factory in southern Sweden.