What Is Verizon Residential?

Fios: Verizon Fiber Network

The phone company, Fios, has a service called the Verizon Fios. Fios is an acronym for Fiber Optic Service. Frontier Communications has a license to offer services in former territories of the former Verizon, using a nearly identical network infrastructure.

Fios has a newer 100% fiber network while the older cable network used by Xfinity is still used. Fios has a faster pace, while Xfinity has a more value-oriented pricing on bundled TV plans. It can be hard to find a provider that offers broadband without a phone.

Fios: A Fast and Reliable Internet Service

Fios is the most awarded network for internet speed and customer satisfaction over the past ten years, and it has a 99.99% reliability. You can count on it when you need it the most.

Fios TV: Fast and Great Streaming

Fios TV is your answer for fast and great streaming. Fios service is built on a 100% fiber-optic network and delivers channels you want with no lag. You can manage your streaming subscriptions with one device. Stream TV gives you a platform for your streaming services, such as Disney+, so you never have to go far to be entertained.

The Voice Link is not a Universal Audio Library

The Voice Link must be plugged in at all times. If there is a power outage, your device has a backup battery that will allow you to send and receive calls for up to two hours or 36 hours.

Verizon: A telecoms conglomerate

The company known as "Verizon" is a multinational telecommunications conglomerate and a component of the stock market's broadest measure. The company is incorporated in Delaware but is located in Midtown Manhattan.

The Freedom Value Home Phone Plan

The Freedom Value is a home phone plan that provides unlimited local and long distance calling. It also includes calling to the US Virgin Islands.

Getting Help with Customer Support

Do you have to pay your bill? Pay your bill with a variety of ways, including cash, check, E-check, ATM and most major credit cards. You can pay your bill here if you are a business customer.

Stay in touch with customer support via social media, or get help from the community and forums, if you reach specialized customer service departments. You can speak with a representative in person at a store. If your service is out, visit the service outage page to check for it and see if there are any reasons.